Privacy Policy

    Effective Date: August 1, 2025

    Last Updated: August 1, 2025

    Fakto ("we", "us" or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your information when you visit our website (fakto.ai) or engage with our services.

    By using our site, you agree to the terms of this Privacy Policy.

    1. What We Collect

    a. Information You Provide

    • Name, email address and company details (when you submit a contact form, sign up for early access or request a demo)
    • Messages or content shared through our contact channels

    b. Automatically Collected Information

    • IP address and device/browser type
    • Pages visited and actions taken (via Google Analytics or similar tools)

    2. How We Use Your Information

    • Respond to inquiries or demo requests
    • Evaluate product interest and market fit
    • Improve our website and messaging
    • (If applicable) Deliver early access features or pilot program onboarding

    We do not sell your personal data. Ever.

    3. Who We Share It With

    • Cloud hosting
    • CRM and analytics
    • Email and calendar infrastructure

    All vendors are contractually obligated to protect your data.

    4. Data Security

    • TLS encryption for data in transit
    • Access controls on all internal systems
    • No persistent storage of user data without explicit agreement

    For pilots or production use, additional security and data handling terms will be defined in a separate Data Processing Agreement (DPA).

    5. Cookies & Analytics

    • Analyze website usage
    • Track form submissions or CTA conversions

    You can disable cookies in your browser settings.

    6. Your Rights

    • Access, correct or delete your personal data
    • Withdraw consent to communications at any time

    To exercise your rights, contact us at privacy@fakto.ai

    7. International Transfers

    Our services may be hosted or supported from jurisdictions outside your country of residence. By using the site, you consent to data transfers under appropriate safeguards (e.g. SCCs or equivalent).

    8. Changes to This Policy

    We may update this Privacy Policy periodically. Updates will be posted on this page with the effective date.

    9. Contact Us

    For any privacy-related questions or concerns, please contact:

    privacy@fakto.ai